Did you know that 67% of all global customers interacted with a smart website chatbot sometime in the last year? I’m sure you know that not all chatbots are created equal. No doubt you’ve encountered a few during the awkward adolescence of the chatbot industry and were unimpressed. Same here! But nonetheless, website chatbots can be a great way to efficiently answer customer questions. This can help save time and…

Be sure to check out our Botcopy Service Partner Spotlight every month. Learn how top agencies and service providers deploy effective conversational AI products for their clients. Recently, we had the privilege of interviewing Tim Sebold, founder & CEO of soolisAI. “My philosophy is to start clients with chatbots and rigorously train them on websites and apps. The chat agents get very smart during this time. …

LOS ANGELES, CA, March 2022 — Botcopy raises late seed funding to expand its cloud-compatible messenger-based B2B SaaS to a broader market. Investing is Little Bug Ventures LLC, a women-led group focusing on technologies that maximize efficiency and customer-first approaches. A representative from LBV states: Little Bug Ventures is excited…

Not all chatbots are created equal — but a Google Dialogflow and Botcopy stack can lead to a chatbot that checks all the boxes. Chatbots have oft been overhyped in the past, and it’s important to separate the valid criticisms from the reflexive Luddite-isms. The fact is, big brands are saving piles of money and oceans of time by using intelligently deployed chatbots. A case in point is that Century 21, which recently increased…

Connect Amazon Lex to a rich, custom web chat UI in a few clicks. Coming soon! No more janky front ends for Amazon Lex website chatbots! Botcopy’s gearing up with a new release that can connect an Amazon Lex agent to a rich custom website chatbot in just a few clicks. At Botcopy, we believe an Amazon Lex web chat UI needs to be rich, custom, and easy to build. Why spend time and hassles building out a janky front end for your Lex bot on your website or app? Shouldn’t there be a straightforward SaaS that automatically connects Lex to a rich, custom…

Are you thinking of doing all the heavy lifting for your Dialogflow website chatbot? Be careful. While Dialogflow CX and ES are awesome, they can be challenging for beginners. You might want to ask for help. I’m notoriously bad at asking for help.

The feature is now live for all Botcopy users! Get the payload and instructions at Botcopy.com/docs — The new form component is just another reason why Botcopy may be right for you. This form custom payload is a fantastic alternative to gathering pieces of info in the middle of a chat experience. …

Curious? Click the image to see the topic! Space limited to 15 attendees. Reserve now. A good bot can answer basic questions. But an outstanding bot can: Take info and store or send it Pull dynamic data and serve it up to end users, personalizing the experience Handle advanced tasks that bring automation deeper into your operations

Riot Games tests Dialogflow and Botcopy stack against Amazon Lex. Google and Botcopy win hands down, and now Riot’s new chatbot deflects 14% of escalations within the first months of deployment. — “We love working with Botcopy; it’s been awesome testing with Botcopy versus Amazon, especially during prototyping. Within three months of working with Botcopy, we determined that the project is worth investing in using Google. With Amazon, we had to build the UI, and it was really janky.”